Customer reviews of Risley Car Centre

By Keeley W on 22 February 2019 | Purchase not verified

Excellent, we weren’t pressured when we went to see a car we liked and no pushy sales person. We liked the car and Aaron was very helpful, giving us all the time we needed and on hand to answer questions. Nothing appeared too much trouble and there was no hesitation in doing a couple of jobs to the car which we asked for. Definitely will use again. Very friendly and positive experience

Reply from Risley Car Centre on 26/02/19

Hi keeley Thanks for taking the time to give us some feedback glad you are happy with the service if you need anything in the future just let us know.

By Sue S on 21 January 2019 | Purchase not verified

Unfortunately I came across an unexpected problem and had to return the car but I can’t fault these guys. They were really helpful and friendly during purchase and kind and understanding upon return and resolved the situation quickly and without fuss. Really can’t fault these guys and wouldn’t hesitate in visiting them again in future.

Reply from Risley Car Centre on 22/01/19

Hi sue Sorry you could not get on with the car you purchased but we do always try to help in anyway we can, if you need anything in the future just let us know thanks again ,

By Nick S on 05 January 2019 | Purchase not verified

Picked up a 61 plate E class from Risley car centre today. Terry was a pleasure to do business with. Car was well prepared and exactly as described in the ad. The car was well priced and was offered a fair part ex on my SLK. Thanks again Terry. Definitely recommend this dealer and will certainly buy from here again.

Reply from Risley Car Centre on 06/01/19

Hi nick the for taking the time to leave us a review im glad you are happy with everything if you need anything in the future be sure to let me know and il be more than happy to help thanks again Terry.

By Richard S on 07 October 2018 | Purchase not verified

After arranging a test drive I traveled up to see the car and test drive liked the car but it was not MOT and the garage was closing but the sale man said don’t worry that would be open at 10 tomorrow and thay could take a deposit over the phone rang up 10:10 and it was sold apparently 10 minutes After l left .

Reply from Risley Car Centre on 10/10/18

Hi richard not quite sure about this yes you did come to view and test drive the astra and seemed quite happy with it but you were not willing to give a deposit As you wanted to talk it over with your wife, We are never pushy with deposits but obviously if a deposit it not taken the car will remain for sale unfortunately for you someone else come later and liked the car and gave a deposit, So when you called the following day the car was no longer available, We are sorry you missed the car but please keep a eye on the website if there we anything else you like just give us a call and we will be more than happy to help, Thanks Terry

By Simon F on 05 August 2018 | Purchase not verified

A relaxed car buying experience I visited Risley Car Centre on three different occasions to look at a BMW 320D Touring car i bought and on each occasion there was no pressure to sell me a car. Terry and his team just let you look at the cars in your own time and when you are ready to ask questions they are there to help. I found them very helpful and were happy for me to look at the service history and documentation in detail and take a test drive. When i collected the car it had been re valeted, polished and the carpets cleaned it was immaculate. They have a wide selection of cars to look at. I had a small problem with the air conditioning after buying my car and Terry got the problem sorted immediately at a local garage late on a saturday afternoon which i thought was great customer service no problem at all. Overall a great Experience would highly recommend to friends.

By Andre M on 18 July 2018 | Purchase not verified

The car looked as in the pictures without any nasty surprises when inspected. Very helpful and friendly staff, no pushy sales and no pressure to buy!

Reply from Risley Car Centre on 19/07/18

Hi Andre thanks for the freed back we do try and describe our cars well so customers are happy, Im glad you were happy with everything if you need anything in the future just let us know thanks again Terry

By Marie S on 17 July 2018 | Purchase not verified

Excellent service! Friendly and so helpful, even picked me up from the train station which was a huge help! As a single female with no family in the area I have found it a real struggle in the past to find a reliable, honest and friendly dealership. Can't recommend them enough, thank you!

Reply from Risley Car Centre on 18/07/18

Hi Marie very happy to hear the feedback and im glad you are happy with the car and service we provided if you need any help in the future we are more than happy to help thanks again, Terry

By Stephen W on 16 May 2018 | Purchase not verified

I recently bought an Audi from Terry at Riley car sales despite having to travel 130 miles to look at it. Very genuine nice people who don’t harass you into buying , tell you to take your time looking over it and basically do not sell you a car with anything wrong with it. I know this because the car I bought needed a cam belt and without hesitation Terry an Aaron wanted to put a new one in it before I bought it and drove it away. I bought the car and returned a week later on the train from Windsor and Terry picked me up from the local station. I paid the full price they were asking for the car and it was worth every penny ( I had looked at another two at the same price but they were no way near than the standard of the the car I bought) Despite being so far away when I want to upgrade my car in a couple of years I will phone Terry and ask him to find what I’m looking for and will be prepared to wait until he does. To be honest I won’t buy a car from anyone else again Stephen

Reply from Risley Car Centre on 18/05/18

Hi stephen thanks for taking the time to give us some feedback, Glad your happy with the and service for us if you do need anything in the future we will be more that happy to help thanks again.

By Glen H on 08 April 2018 | Purchase not verified

Just bought a Peugeot 207 from here and what a pleasure it was. Very nice staff who answered every question I had. Very very pleased with my new car. Highly recommend Risley car centre. I will be going back for my next car.

Reply from Risley Car Centre on 10/04/18

Hi glen thanks for taking the time to wright us a review very glad you are happy with us and your new car if you need anything in the future we will be more than happy to help thanks again terry risley car centre

By Steve M on 02 March 2018 | Purchase not verified

My old car was on its last legs, so was in need of an up grade. Went along to Risley cars as noticed they had a Ford mondeo up for sale. I found no pressure sales team. Was allowed to take said vehicle out for a drive with a member of staff, who answered all my questions that i had. They took my old vehicle and allowed what i thought was a generous p/x against their vehicle. All in all am happier with the service i received from them and would recommend Risley cars to any one.

Reply from Risley Car Centre on 03/03/18

Hi steve thanks for the business very happy to hear you were happy with your new car and service provided if you need any assistants in the future just let us know thanks all at risley car centre.